CORONAVIRUS (COVID-19)
CUSTOMER INFORMATION

Our public shop front is now temporarily closed until further notice. Throughout this time we will not be undertaking physical repairs or call out services. We may still be able to offer assistance on a remote support basis via our 3rd party partner. Below is some frequently asked questions surrounding our operations and plans as things stand.

FAQs

Following the governments announcement on 23rd of March, Our public shop front is closed until further notice. During this time we will not be carrying out repairs as usual. In certain circumstances we may be able to offer remote assistance services via our 3rd party partners.

During this time we will not be undertaking repairs and unfortunately cannot offer call out services. We may still be able to offer assistance, via our 3rd party partner, on a remote support basis. You can submit an enquiry by clicking HERE or email hello@wealdentechnology.co.uk

One of the team will be in touch to arrange taking payment over the phone and to book you a delivery slot where we’ll deliver the device back to your door. For further information please send a request via our contact page or email hello@wealdentechnology.co.uk

Unfortunately at this moment in time we are unable to offer Call out services. If you need assistance with an issue critical to keeping you working from home. We may be able to provide remote assistance via our 3rd party partner. Please send an enquiry via the contact page or email hello@wealdentechnology.co.uk and we’ll be in touch.

At this moment in time we are unable to say when we will begin to resume normal service again. We will continue to update this page in line with government advice.

Downloads & Additional information

This page was last updated 05/04/20